Trust
Shipping & returns
Honest timelines and a clear return path. If anything goes wrong, email [email protected].
1. Shipping
STEER ships from within the United States. We currently ship to US addresses only.
- Free shipping on every order.
- Orders typically arrive within 3 business days.
- Tracking link is included in your shipping confirmation email.
Delivery times are estimates and may vary during peak periods.
2. Returns
You have a 30-day return window from the date you receive your order.
- The product should be in good condition with its original packaging — briefly testing it on your car is fine.
- You cover the cost of return shipping unless the product is defective.
- To start a return, email [email protected] with your order number.
3. Defective products
If your STEER sensor fails within the warranty period, email [email protected] with your order number and a short description of the issue. We'll send a replacement at our cost.
Full warranty terms are on the Warranty page.
4. Refund timeline
Once we receive your returned item, refunds are issued to the original payment method within 5–10 business days.
Your bank or card issuer may take an additional 1–3 business days to post the refund.